Management Information System Old Question Paper Year 2016
Group “A”
Brief Answer Questions: [1*10=10]
1. Define the term software as a service (Saas).
2. What is business intelligence?
3. What do you mean by switching cost?
4. Define Customer Relationship Management (CRM) system.
5. What are disruptive technologies?
6. Define Metcalf’s law of network economics.
7. What is outsourcing?
8. What is cloud computing?
9. What is data warehouse?
10. Define OLAP.