Reference Reading Materials for BBA Students
Options:
A. the design of products and services to satisfy customers’ wants and needs
B. the quality of products and services to satisfy customers’ wants and needs
C. the identification of customers’ wants and needs
D. work scheduling to meet the due dates promised to customers
The Correct Answer Is:
Options:
A. Pricing
B. Staffing
C. Planning
D. Controlling
The Correct Answer Is:
Options:
A. Exporting
B. Importing
C. Brokers
D. Licensing, Franchising, or Direct Investment
The Correct Answer Is:
Options:
A. Higher level of outsourcing enables a firm to have better control on all outsourced activities.
B. Higher level of outsourcing makes a firm more vulnerable to outside influences.
C. Higher level of outsourcing enables a firm to outsource core activities to other competent players.
D. Higher level of outsourcing enables a firm to outsource non-core activities to other competent players.
The Correct Answer Is:
Options:
A. a corporation’s requirement to make as much profit as possible.
B. a corporation’s obligation to society that goes beyond the requirements of the law and economics to take into account the social and environmental impact of its decisions.
C. a corporation’s obligation to consider the impact of its decisions on the environment.
D. the duty of care a corporation has to its employees and customers.
The Correct Answer Is:
Options:
A. The moral minimum model.
B. The classical model.
C. The social contract theory.
D. The stakeholder theory.
The Correct Answer Is:
Options:
A. introduction
B. phase-in
C. decline
D. maturity
E. growth
The Correct Answer Is:
Options:
A. COM
B. hard copy
C. graphics
D. multimedia
E. None of these
Options:
A. quality is the degree of excellence at an acceptable price and the control of variability at an acceptable cost
B. quality depends on how well the product fits patterns of consumer preferences
C. even though quality cannot be defined, you know what it is
D. quality is the degree to which a specific product conforms to standards
Options:
A. factory
B. operating room
C. waiting room
D. planning room
E. None of these