Communication Process Model

Communication Process Model – 8 Phases of Communication Process | Business Communication

Communication Process Model

Communication involves exchanging meanings, facts, ideas, opinions, or emotions with others. Our most important activity and an essential part of our existence. “Communicare/communis” means to share or participate in Latin and is derived from the Latin word communicare. We all know that most often, we share information with other human beings by speaking, writing, or exchanging symbols. Therefore, the activity primarily involves social interaction. Communication is an essential part of man’s nature as a social animal.

Following are the Eight Phases that describes Communication Process Model in detail:

Communication Process Model

Phase 1

An individual wishes to communicate an idea or thought to another individual. A carefully selected medium and channel are now used to send the message. Using written or spoken words, facial expressions, gestures, the sender encodes the idea. It depends on your audience, mood, and style to determine the length, tone, and style of your message. Messages are sent to the receiver by telephone, letter, memo, email, report, or face-to-face interaction.

Phase 2

It is now time for the message to enter the receiver’s sensory experience. Sensory world we mean all the noise that surrounds a person that the senses sight, hearing, smell, taste, touch can detect.

Phase 3

Through his senses, the receiver picks up messages from this sensory world. The senses of the receiver cannot detect everything that exists in the world around him. There are a number of factors that determine how much they can detect. His senses are one of his abilities. There are different degrees of vision and hearing in different eyes and ears, as you know. The same is true for the other senses. It is also important to consider the mental alertness of the receiver. It is possible for him to be keenly alert to all that his senses can detect, and it is also possible for him to be dull–in a stupor, a daydream, or similar. In addition, there are the “NOISES” occurring around the receiver at this time.

As a result, the stimuli sent can be weakened, perhaps even eliminated. As well, certain stimuli have sensitized the receiver more than others due to his cultural background. Furthermore, the receiver’s will also plays a role in limiting the process. Minds are capable of tuning in and out of sensory events to varying degrees. A single person’s conversation can be selectively ignored in a noisy room full of people, for example.

Phase 4

Sender messages are relayed to receiver’s brain-that is, however much or little they detect-by receiver’s senses. It may not be only the sender’s message that is detected by the receiver’s senses. He may also hear outside sounds, see objects move, and feel facial expressions as part of his sensory world. Messages are constantly being picked up by his senses from the world around him. Right now, the primary message is the one sent by the sender. Sender’s message might be interfered with by the others there.

Phase 5

A sort of filtering or decoding process takes place when a sender message reaches the receiver’s brain. The receiver brain gives meaning to the message sent by the sender through that process. Messages are filtered through receiver minds by the contents of those minds. All the receiver knows is contained in those contents. His culture is influenced by his family, his organization membership, his social circle, and so on. This includes everything the receiver has learned, experienced, and thought throughout his life.

No two people have exactly the same filters, since no two minds contain exactly the same information. Messages that are comparable may have different meanings to different people due to their filters. As a result, receivers may give messages a different meaning than someone else would. The meaning may not be what the sender intended.

Phase 6

It is possible for the receiver to react to a message after his mind has given meaning to it. He may communicate some form of response if the meaning he received is sufficiently strong. You may respond through words, gestures, physical action, or another method.

Phase 7

During communication, through the receiver’s mind, he determines the general meaning that will be encoded in the response. There is little information about this process, which involves the most complex workings of the mind. Evidence suggests that ability depends on one’s intelligence and the extent to which one permits the mind to react, both at this stage and throughout. In addition to one’s stage, one’s intelligence, and how much the mind is allowed to react to filtered information, are all influences on the receiver’s ability to evaluate filtered information and formulate meaning.

Language ability also influences the receiver’s ability to evaluate and formulate meaning from filtered information. It is through language skill that one is able to express meaning in a variety of ways, including symbols, words, and other means. A person can select and use symbols more effectively the more symbols they possess. A message is formed by the receiver at the end of this stage of the communication process.

Then he sends the symbols to the sender after converting the meaning into symbols and decoding mainly into words. A number of ways can be used to communicate them: spoken words, written words, gestures, movements, facial expressions, diagrams, etc.

Phase 8

The communication process ends when the receiver sends a message to the sender. This is the beginning of the second cycle. Sender has now become receiver, and receiver has now become sender. In the sensory world of the receiver, the message is received. A sense picks it up and sends it to her brain through her nervous system. His interpretation of the message is influenced by her unique mental filter. It is also possible that this filtered meaning will elicit a response from the recipient. By using her mind, the receiver selects the symbols for his response if it does. Another cycle of communication begins when he sends them to the sender.

Sender and receiver may continue this process as long as they wish to communicate with each other. Communication can be described as face-to-face, oral or written, but it also applies to written communication. Nevertheless, they differ in some respects. A major difference between written and oral communication is that written communication tends to require more creativity. Rather than as a reaction to a message received, it is more likely to be thought out. The time between cycles is another difference. Face-to-face communications occur quickly, often in rapid succession.

It is common for written communication to be delayed. It varies how long the delay will be. A few seconds after sending an instant message or a text message, a fax or email message may be read within minutes, a letter may take a few days, a report may take several weeks or months. Written messages can be communicated for extremely long periods of time because they provide a record. Oral communication, on the other hand, usually involves many cycles rather than a limited number of them in written communication. There are some written communications that are one-cycle communications. This means that a message is sent and received, but no response is received.

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